Made to
Move
Hospitality shouldn’t be static
Move is an all-in-one mobile hospitality solution, designed to reshape the guest journey by taking service beyond the counter. Enable staff to serve guests anywhere across your property, from the lobby to the pool, restaurant, spa, or bar. Familiar, intuitive, and seamless by design, Move keeps technology in the background, removes everyday friction, and puts people back at the center of the guest experience.
Most hotels are still building barriers
Your hardware is slowing you down. Use the toggle to see the difference with MOVE.
One device, full control
Move wherever you need
Fixed
Mobile
Event Space
Pool Area
Spa
Fitness Center
Boutique
Valet
Rooms
Guest Floor
Check-in
Main Entrance
Office
Indoor Garden
Event Room
Bar
Restaurant
Golf
Restaurant / Bar Terrace
Event Space
Last-minute changes require calls back to the office or POS station.
Imagine staff adjusting setups, adding charges, and closing payments directly in the space, PMS, POS, and billing on one device.
Pool Area
Orders are taken poolside and re-entered later at a terminal, creating delays.
Imagine orders and payments completed right at the lounger, POS, payment, and guest profile handled in one moment.
Spa
Guests wait at spa reception to confirm treatments, upgrades, or payments, often surrounded by bulky equipment that disrupts the calm of the space.
Imagine a clean, elegant spa reception with a single modern device: spa staff managing bookings, personalizing experiences, and processing payments seamlessly.
Fitness Center
Access and charges are handled separately at the front desk.
Imagine staff managing access, bookings, and payments directly on site, one system, no detours.
Boutique
Purchases are redirected to a retail counter.
Imagine sales completed instantly in the boutique, POS and payment in hand, personal and effortless.
Valet
Guests queue to settle charges and check out.
Imagine check-out happening during the farewell, charges reviewed, payments completed, and goodbyes staying warm, all on one device.
Rooms
Room status updates happen after the fact, once staff return to a workstation.
Imagine housekeeping and guest services updating status, requests, or minibar charges directly in the room, one device, one system, real time.
Guest Floor
When a guest has a question, staff note it down and return to a desk later to update the system.
Imagine requests handled on the spot, updated instantly in the PMS from the hallway, without breaking the moment.
Check-in
After a long journey, guests often queue at the front desk while staff remain behind the counter, switching between screens as the lobby fills up.
Imagine being welcomed at the door instead, check-in happening naturally on the walk to the room, with PMS, payment, and guest preferences handled seamlessly on a single mobile device.
Office
Managers are tied to desks to review reports, update rates, or make changes.
Imagine operations moving with the team, PMS, POS, and reporting accessible anywhere on property.
Indoor Garden
Temporary service setups require extra hardware and workarounds.
Imagine any space becoming a service point, orders, experiences, and payments handled from a single mobile setup.
Event Room
Service pauses as staff move between the room and a terminal.
Imagine everything handled in the room, orders, changes, and payments completed instantly, without breaking the flow of the event.
Bar
Service slows as staff share terminals behind the bar.
Imagine staff moving freely, opening, managing, and closing tabs instantly for faster, smoother service.
Restaurant
Servers walk back and forth to terminals while guests wait to order and pay.
Imagine orders and payments handled tableside, one device running POS and payments, keeping staff guest-facing.
Golf
Bookings and payments are handled at the clubhouse desk, with changes causing delays.
Imagine tee times booked, adjusted, and paid for on the spot, experiences and payments managed seamlessly on one device.
Restaurant / Bar Terrace
Guests wait while staff return to terminals to close the check.
Imagine checks closed right at the table, one device, one flow, no waiting.
We’re no longer connecting with guests only at the front desk. Today, engagement starts the moment they arrive, and often even before. Just like boarding a plane or a train, guests already know where they’re going and what to expect. Hotel service should work the same way.
Kevin King,
CEO Shiji International, COO Shiji Group
Why mobility hasn’t worked in hospitality (yet)
Reliance on fixed hardware
Fixed terminals may look efficient, but they’re one of the most limiting and costly investments a hotel can make. Tied to a desk, counter, or bar, they keep staff from moving with the guest, whether to the pool, restaurant, or golf course. With Shiji Move, one device powers it all, bringing true freedom and flexibility to hospitality.
Interfaces not built for mobility
Most hospitality solutions are not designed for touchscreen or mobile use with clunky interfaces that make simple tasks slow and frustrating. Daylight PMS, Infrasys POS and Meridian Experiences are hardware-agnostic and beautifully intuitive on iOS devices, giving teams a seamless, easy-to-use experience anywhere.
Devices not charged
Most mobile programs fail before they scale because devices don’t stay charged. Mid-shift downtime stops service in its tracks and forces staff back to fixed stations. Power solutions that keep devices charged and connected all day are critical to maintaining uninterrupted service. No downtime. No dead batteries.
Service that stands still
For decades, hospitality has been built around fixed points: front desks, counters, terminals. But this approach puts infrastructure ahead of service, forcing guests to adapt to the hotel’s systems instead of the other way around. Luxury hotels have already shown the way forward: true hospitality happens wherever the guest is located.
Transformation of hospitality
The invisible hotel
Past: Service happened behind visible tech. / Present: Cloud systems, but screens still in the way. / Next: Technology fades. Service feels human.
The borderless property
Past: Front desk. Back office. Fixed stations. / Present: Connected systems, fixed locations. / Next: Service everywhere. No center. No counter.
The always-on guest
Past: Hotels defined the rhythm of service. / Present: Guests live mobile-first, always connected. / Next: Hospitality moves at the speed of the guest.
Beyond earth
Past: Hospitality was location-bound. / Present: Service moves across the property. / Next: Wherever guests go, service follows.
MOVE integrates seamlessly with Shiji’s PMS, POS, and experience systems.
Mobility is only as powerful as the systems behind it. Shiji connects with PMS, POS, Spa, and Activity platforms, ensuring every guest interaction, order, and update flows smoothly across your entire operation. One ecosystem, endless possibilities.
Shiji is trusted by the world’s top hotel groups
Let’s make mobility work for your property
