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Grand Hyatt Singapore
Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore
A data-driven evaluation of service redesign and cross-functional efficiency in luxury hospitality.
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Grand Hyatt Singapore
Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore

Voyages Indigenous Tourism Australia
Il valore dell’ascolto: un’analisi di come Voyages Indigenous Tourism Australia utilizza il feedback degli ospiti per promuovere l’eccellenza operativa
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Sudima Hotels
Understanding the impact of legacy hospitality systems on operational and financial results
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Pfalzblick Wald Spa Resort
Connecting superior wellness hospitality through integrated technology

Visit Estonia
From 80+ review sites to one voice: Estonia turns visitor feedback into national action
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Luxury Tenerife Hotels
Royal River’s recipe for F&B success powered by smart hospitality tech

INSETE
Trasformare le recensioni degli ospiti in strategia nazionale: elevare il turismo greco attraverso i dati
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HM Hotels
Recensioni più intelligenti, ospiti più felici: sbloccare il potere dell'IA

Hotel a tempo
Una decisione che ha cambiato il modo in cui gli Hotel TIME operano, ogni giorno e ogni notte.

Hotelatelier
Guidare i risultati: come Reputation Management Transformed l'esperienza del cliente e il fatturato

Whitbread PLC
Whitbread PLC Elevates Content Distribution Capabilities con Iceportal Contenuto

Premier Inn
Come Premier Inn ha aumentato in modo significativo i tassi di successo della ricerca e le prenotazioni complessive grazie alla collaborazione con Shiji

HTL Hotels
Transforming Guest Experience: The Shiji Reviewpro Success Story at HTL Hotels

Bohemia Suites & Spa Gran Canaria
Faster Service, Happier Guests: How Technology Transformed Bohemia Suites' F&B Operations

Tombolo Talasso Resort
Elevating luxury hospitality with Shiji Reviewpro to drive guest satisfaction and ratings, boost conversion rates, and more.

Travel Charme Strandhotel Bansin
Streamlining F&B operations: the story of transformation at Travel Charme Strandhotel Bansin

Marriott International
Shiji assisted 167 Marriott hotels in China to complete system switching efficiently and smoothly.

Hyatt Hotels Corporation
Following a series of global pilots, Hyatt has officially selected Infrasys Cloud from the Shiji Group to power its food and beverage systems

Jeju Dream Tower, Grand Hyatt
From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience

Ruby Hotels
L'emozione incontra l'automazione: il Technology-Powered Story of Ruby Hotels With Shiji's PMS
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G6 Hospitality
How G6 Hospitality Boosted Its Room Scores from 66% to 96% with Shiji Distribution Solutions to Increase Visibility and Boost Conversion Rates

Mandarin Oriental
Elevating Luxury in Hospitality: Mandarin Oriental, Barcelona's Journey with Infrasys Cloud POS
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Insights from Torote Restaurant
Elevating Guest Experience with Technology
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Dakota Hotels
Fornire i dettagli in modo brillante: come Dakota Hotels usa la tecnologia per fornire un servizio intuitivo

Sudima Hotels
Sudima Hotels: Using technology to build a sustainable hotel brand for the modern era

Coast Hotels
How Coast Hotels Launched Its Guest Feedback Management Program (And Went From Responding To Just 50% Reviews To Nearly 100%)

Bluesun Hotels & Resorts
How Bluesun changed its POS to save time and increase guest satisfaction across 80+ F&B outlets

Collezione Sircle
Come Sircle Collection ha costruito un'infrastruttura moderna e scalabile per risolvere le sfide operative

American Liberty Hospitality
How American Liberty Hospitality identified an opportunity to upgrade its operational infrastructure and launch an in-house F&B brand
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Sunway Hotels & Resorts
How F&B technology accelerated digitization for Sunway Hotels & Resorts

Atlas Hotels
How Atlas Hotels navigated a quickly-changing F&B environment with technology
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Roseate Hotels & Resorts
The key to providing luxury service on the guests’ terms through technology

Zoku
From selling rooms to selling space and time: How Zoku built the infrastructure to support ‘hybrid hospitality’

Beachcomber Resorts & Hotels
How Beachcomber Increased its Value Index by Acting upon Guest Feedback

Samuel Braun Hotels
How one Hotel Group Set and Achieved Guest Feedback Management Goals
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Attitude Hotels
How the Right Attitude to Guest Experience Landed this Brand the #1 spot on Tripadvisor
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Hotel Corallo Sorrento
How Hotel Corallo Sorrento Leveraged its Online Reputation to Increase ADR by 20%

Edwardian Hotels London
How Edwardian Hotels London Uses PMS Filters to Segment Feedback From its Corporate Clients

Valencia Hotel Group
Based in Houston, Texas, USA, Valencia Hotel Group is a hotel management company specializing in the development and operation of full-service luxury hotels.

Minor Hotels
How Minor Hotels Combined Effective Tools and Processes to Increase Guest Satisfaction
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Centara Hotels
How Centara Hotels & Resorts Applied a Growth Hacking Mindset to Improve Guest Experience for Local Tourists.
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Aquaria Natal Hotel
How Aquaria Natal Hotel Climbed from #59 to #1 on Tripadvisor and increased ADR by 55%

Paradores
How Paradores Won Spain’s Best Reputation Three Years in a Row by Prioritizing Guest Experience

Blue Tree Hotels
How Blue Tree Hotels Used a One-off Survey During Covid-19 to Support Reopening

Radisson Hotel Group
How Radisson Hotel Group™ Cut Review Response Time in Half
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Corinthia Hotels
How Corinthia Hotels Clocks a 92% Response Rate in Under an Hour

glh Hotels
How One Hotel Brand Puts Guest Experience at the Heart of Its Business

TOP 10 Holiday Parks
How TOP 10 Holiday Parks Aced its Key Metrics by Listening to Guest Feedback

Transamerica Hotels
How Transamerica Hotels Drives Success by Taking an Integrated Approach to Guest Feedback Management

Bachcare Holiday Homes
How Bachcare Holiday Homes Improved Survey Conversion by 135%
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The Greenbrier
The Greenbrier Successfully Upgrades Payment Platform Through Shiji Professional Services

Schloss Elmau
Schloss Elmau, a luxury spa resort in Munich, has selected Infrasys Cloud POS to operate their multiple F&B outlets.

Starbucks
Shiji’s Point-of-Sale (POS) product support team has been working on upgrading Starbucks’s POS software system in over 3,000 stores in China.

Beijing Daxing International Airport
Shiji Group has been selected as the exclusive supplier of point-of-sale (POS) hardware for Beijing Daxing International Airport.
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